A short guide to mobile credentials for healthcare management platforms

Learn how healthcare management platforms can be used to issue mobile credentials to staff to make access to facilities more convenient and secure.

Contents

Healthcare management platforms are driving the digital transformation of operational management and staff workflows across hospitals, clinics, outpatient centers, and other care facilities globally. By adopting these technologies, healthcare operators gain a clear competitive advantage with modern, mobile-first solutions that simplify, streamline, and secure facilities and offer the best staff experience. 

These platforms centralize and automate critical administrative and operational tasks such as scheduling, patient registration, billing, payroll, and resource allocation, while providing real-time dashboards and analytics for staff and management. By reducing manual processes and consolidating disparate systems, these platforms free up staff time, minimize errors, improve compliance, and enable faster, data-driven decision-making across the facility.

With developments in mobile door access software, healthcare platforms can now extend their capabilities to provision mobile credentials for staff door access. This integration synchronizes staff access credential provisioning, scheduling, and secure facility access, enhancing convenience for staff and enabling operators to automate workflows across all areas of the facility.

For example, Sentry Interactive provides its mobile credential software via a Software Development Kit (SDK) integration for healthcare platforms. Adding the capability to issue and remotely manage scalable mobile access for staff and significantly improve the security to facilities, by providing the option to move away from proximity cards or physical keys that are prone to being lost or stolen.

As healthcare platforms continue to expand through new integrations and features, they are not just supporting digital transformation, they are shaping the future of secure, efficient, and mobile-first healthcare operations.

Healthcare staff mobile experience.

How it works

A mobile access feature can be integrated into healthcare platforms via Sentry Interactive’s SDK integration. Operations staff or the facilities management team can issue secure mobile credentials to other staff members by sharing to their company email address, controlling access permissions based on role and department. Staff can then use their mobile credential to unlock doors, gates, elevators, or other restricted areas they are authorized to access.

For these mobile credentials to function, the mobile access software embeds within the facility’s existing access control system and the current healthcare platform that’s used. No new readers are required to be installed, saving deployment time and costs.

Typical user journey:

  1. A staff member is onboarded and assigned access permissions through the healthcare platform.
  2. The system issues mobile credentials stored securely in an app on a staff member’s smartphone.
  3. Staff unlock authorized doors using tap-to-unlock NFC, QR codes, or native iOS/Android widgets.

Access logs and attendance data are updated in real time, providing dashboards for insights into facility usage and staff movement.

healthcare mobile access

Benefits of integrating mobile access

Unified staff access experience

Staff can manage schedules, shifts, and door access permission from a centralized platform, eliminating keycards, fobs, or multiple access systems.

Frictionless workflow

Mobile credentials grant time and role-specific access automatically, simplifying entry to restricted areas and enabling smooth rotation of staff, visiting specialists, or temporary personnel.

Operational efficiency

Facilities eliminate manual provisioning, card printing, and replacement costs. Access rights update automatically based on staff roles, schedules, or departmental assignments, freeing administrators for higher-value tasks.

Enhanced security and control

Mobile credentials are tied to staff profiles and controlled by role and schedule-based permissions, ensuring only authorized access. Access can be issued or revoked instantly. Sentry Interactive’s mobile credentials follow strict cybersecurity standards, including NIST-compliant encryption at rest.

Smarter operational insights

Integrating mobile credential data with platform analytics provides insights into staff movement, facility occupancy, and resource utilization, helping operators optimize operations and maximize ROI.

Looking ahead

As healthcare management platforms continue to adopt mobile-first, digital operational technologies, granting mobile credentials through them will become an expected feature for secure, efficient staff workflows. Integrating mobile credentials bridges the gap between digital management and physical access, creating smarter, safer, and more convenient healthcare operations.

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William Bainborough

Board of Directors

William is an experienced British entrepreneur, founder, and accomplished board executive and advisor for a number of businesses. He is the CEO and co-founder of Doordeck, the world’s only true cloud-based access control aggregator. He is also the managing director and founder of Group Secure, a leader in providing security, CCTV, and access control solutions, products, and installation for high-net-worth individuals in the UK. 

William established his first business at just seventeen and brings 20-plus years of in-depth experience and industry knowledge. He has a proven track record for building businesses from the ground up—and then leading them to profitability and a successful exit across a myriad of sectors including hospitality, retail, security, telecommunications, and e-commerce. William’s leadership, vision, and experience in creating cutting-edge SaaS-based technology platforms will prove invaluable for Sentry Interactive moving forward.

Denis Hébert

CHAIRMAN & CEO

Hébert began his career at Honeywell International where he held several leadership positions including Managing Director for the Automation and Controls business in France and eventually President of the NexWatch Corporation from 1999-2002. Hébert led HID Global as President & CEO over a transformative 12-year period from 2002-2015, where he provided strategic guidance and grew the business tenfold through a mix of strong organic and acquisitive growth. Most recently, Hébert was President of Feenics Corporation which is a cloud-based access control company that was successfully sold to ACRE LLC at the end of 2021. Hébert also served on the Board of Directors for the Security Industry Association (SIA) from 2009-2020 and was nominated to be Chairman of the Board for SIA from 2016-2018. He is currently Chairman of the Board for Nightingale Security based in Newark, CA.

Stephen Taylor Matthews

Board of Directors
Stephen is a very accomplished attorney, member of the Texas State Bar, licensed commercial real estate broker, and an avid philanthropist. He is an experienced executive board member, serving in leadership positions for more than 20 community councils and corporate boards—ranging from Boy Scouts of America to the ABBA Business Leaders Council, and most recently the American Bank BOD, the Real Estate Council of Austin, and the Marbridge Foundation BOT. With more than 35 years experience, Stephen and his firm, Barrond & Adler, L.L.P. are devoted to eminent domain cases in Texas.

Jon Davis

Board of Directors

Mr. Davis is an Experienced corporate board member, having served on boards of public, private equity-backed, and venture-backed companies. Jon possesses deep industry expertise in dairy, food processing, food technology and manufacturing, and food, beverage, and entertainment services. 

During Jon’s tenure of 25 plus years, he’s led operations, research and development, and mergers and acquisitions. He’s served as CEO and has been the founder and active board member for many successful enterprises—from startups to billion-dollar corporations. While COO and CEO of Davisco Foods International, Jon built a state-of-the-art cheese plant which was awarded the United States Dairy processing plant of the year in 2005 by Dairy Foods magazine. Currently, Jon is active with several non-dairy projects, including investments in local real estate, the Wayzata Brewworks, and his latest venture the new CōV restaurant in Edina’s Galleria.

Joe Caldwell

Founder and Chairman of the Board

Joe is an American entrepreneur, investor, and accomplished executive. He has co-founded, founded, and led many successful businesses, including US Internet, a leading fiber internet service provider, Securence, a leading provider of email filtering software, and Ravon, an industry-leading digital voice communications service. 

It was Joe’s venture, Municipal Parking Services (MPS), that inspired him in 2020 to start Sentry Interactive, an advanced touchless and staffless detection platform.

Caldwell currently serves as CEO and Chairman of the Board for Municipal Parking Services (MPS), a global tech company based in Austin, TX responsible for inventing and patenting technologies that assist in parking and security enforcement.

Joe was named one of Minnesota’s 500 Most Powerful Business Leaders for the past two years—and is a seasoned corporate board member. He’s served on boards of public, private equity-backed, and venture-backed companies—and has deep industry expertise in all aspects of digital technology.

Jason Bohrer

Board of Directors

Jason Bohrer is one of the visionaries behind our mission to bring people back together safely and securely, in any environment, through Sentry’s advanced digital communications and detection platform. With over two decades of senior leadership experience, Jason’s track record of success spans across sales, operations, product innovation, strategy, and technology for domestic and global companies like Bexar Technology Partners, CPI Card Group, HID Global, and Motorola, Inc. Prior to launching Sentry Interactive, Jason was actively involved with several key technology transitions across multiple industries, including the contact and contactless EMV transitions in the U.S. payments industry and the adoption of smart card and mobile technologies in the global access and identity market. Jason was an inaugural member of the University of Chicago Executive Institute and holds a bachelor’s degree in Economics from the University of Texas at Austin. He also serves as the Executive Director for two industry-leading not-for-profit organizations: the Secure Technology Alliance and the U.S. Payments Forum.
Brent Terry

Brent Terry

Chief Operating Officer
Brent Terry leads the operations and solutions organizations at Sentry. This includes all product innovation, development, and operations management. A veteran in the technology space, Brent has more than 30 years of experience across a myriad of industries, like physical security technology and building automation, SAAS, hardware and software product development, internet, digital TV, interactive TV, digital media, telecommunications, and medical products and services. Prior to Sentry, Brent has spun up successful startups and led high-performing teams for some of the biggest global, Fortune 500 companies, including ARRIS, Conerco, Motive Communications, SeaChange International, and IBM. Brent holds a BS in Computer Science from the University of Louisiana. He also is the committee Chairman and Program Director for a non-profit organization responsible for the rollout of smart cards for physicians and first responders.