Is Your Building Ready For The Return? Why Commercial Property Management, Tenant And Member Experience Apps Are More Key Than Ever

Remote work gave us home-cooked lunches, quieter days, and time with family. But it also distanced us from the spontaneous energy of the workplace – those in-between moments where teams collaborate, connect, and company culture thrives.

Now, as companies navigate hybrid models and safe returns to the office, occupier and tenant experience applications are playing a new, critical role: making buildings more connected to engage with colleagues and build community.

Here’s how they’re reshaping the workplace in a post-pandemic world.

Real-time communication turns buildings into live information hubs

Whether you manage a glass-clad tower or a boutique coworking space, you know the struggle: communicating clearly across an entire building is hard.

But in today’s environment, it’s non-negotiable.

Commercial property management, tenant and member experience platforms like Kinexio and Locale are leading the charge, turning buildings into real-time information hubs. From new cleaning protocols to social distancing guidelines or even live updates on capacity, building managers can now push vital information straight to the people who need it – instantly.

It’s more than safety, it’s about rebuilding community

Work from home (WFH) didn’t just move work into homes – it siloed teams and disrupted office culture.

Tenant and member experience apps are being used not just to manage logistics but to reignite community, fun and wellbeing: from wellness programs to social groups, yoga meetups to after-hours 5-a-side football.

As Rishi Banerjee, Locale’s Marketing Director put it:

“People want to know who they share their space with and feel connected to them.”

When you layer in Sentry Interactive’s mobile access capabilities, using the SDK that embeds into property management, tenant and member experience platforms it becomes the key to the front door, the parking gate, the elevator, and beyond. No shared fobs. No crowded lobbies. Just frictionless tenant and member building flow of access using contactless NFC technology that works within the third party workplace experience application. 

Frictionless flow from street to seat

Tenant and member experiences apps are increasingly becoming the central hub for the entire office experience. And with Sentry Interactive’s readerless mobile access SDK embedded, they’re powering a fully contactless journey:

  • NFC Mobile Entry: Open any connected door with a smartphone and software – no keycards, no pin pads or hardware upgrades.
  • Contactless Parking: iOS and Android widgets and NFC Mobile Access to garages, bollards, and gates without rolling down your window.
  • Smart Elevators: Skip the buttons. Request your floor from your phone and reduce congestion at peak times.
  • Mobile Printing & Lockers: No queues. No shared screens. Just simple, secure access using your mobile phone when and where you need it.

The future of workplace tech is invisible

By embedding Sentry Interactive’s secure, readerless mobile access SDK into tenant, member and workplace platforms and physical access control systems (PACS), the workday becomes disruption free and is transformed into a safe, secure experience that builds company culture and community.

William Bainborough

Board of Directors

William is an experienced British entrepreneur, founder, and accomplished board executive and advisor for a number of businesses. He is the CEO and co-founder of Doordeck, the world’s only true cloud-based access control aggregator. He is also the managing director and founder of Group Secure, a leader in providing security, CCTV, and access control solutions, products, and installation for high-net-worth individuals in the UK. 

William established his first business at just seventeen and brings 20-plus years of in-depth experience and industry knowledge. He has a proven track record for building businesses from the ground up—and then leading them to profitability and a successful exit across a myriad of sectors including hospitality, retail, security, telecommunications, and e-commerce. William’s leadership, vision, and experience in creating cutting-edge SaaS-based technology platforms will prove invaluable for Sentry Interactive moving forward.

Denis Hébert

CHAIRMAN & CEO

Hébert began his career at Honeywell International where he held several leadership positions including Managing Director for the Automation and Controls business in France and eventually President of the NexWatch Corporation from 1999-2002. Hébert led HID Global as President & CEO over a transformative 12-year period from 2002-2015, where he provided strategic guidance and grew the business tenfold through a mix of strong organic and acquisitive growth. Most recently, Hébert was President of Feenics Corporation which is a cloud-based access control company that was successfully sold to ACRE LLC at the end of 2021. Hébert also served on the Board of Directors for the Security Industry Association (SIA) from 2009-2020 and was nominated to be Chairman of the Board for SIA from 2016-2018. He is currently Chairman of the Board for Nightingale Security based in Newark, CA.

Stephen Taylor Matthews

Board of Directors
Stephen is a very accomplished attorney, member of the Texas State Bar, licensed commercial real estate broker, and an avid philanthropist. He is an experienced executive board member, serving in leadership positions for more than 20 community councils and corporate boards—ranging from Boy Scouts of America to the ABBA Business Leaders Council, and most recently the American Bank BOD, the Real Estate Council of Austin, and the Marbridge Foundation BOT. With more than 35 years experience, Stephen and his firm, Barrond & Adler, L.L.P. are devoted to eminent domain cases in Texas.

Jon Davis

Board of Directors

Mr. Davis is an Experienced corporate board member, having served on boards of public, private equity-backed, and venture-backed companies. Jon possesses deep industry expertise in dairy, food processing, food technology and manufacturing, and food, beverage, and entertainment services. 

During Jon’s tenure of 25 plus years, he’s led operations, research and development, and mergers and acquisitions. He’s served as CEO and has been the founder and active board member for many successful enterprises—from startups to billion-dollar corporations. While COO and CEO of Davisco Foods International, Jon built a state-of-the-art cheese plant which was awarded the United States Dairy processing plant of the year in 2005 by Dairy Foods magazine. Currently, Jon is active with several non-dairy projects, including investments in local real estate, the Wayzata Brewworks, and his latest venture the new CōV restaurant in Edina’s Galleria.

Joe Caldwell

Founder and Chairman of the Board

Joe is an American entrepreneur, investor, and accomplished executive. He has co-founded, founded, and led many successful businesses, including US Internet, a leading fiber internet service provider, Securence, a leading provider of email filtering software, and Ravon, an industry-leading digital voice communications service. 

It was Joe’s venture, Municipal Parking Services (MPS), that inspired him in 2020 to start Sentry Interactive, an advanced touchless and staffless detection platform.

Caldwell currently serves as CEO and Chairman of the Board for Municipal Parking Services (MPS), a global tech company based in Austin, TX responsible for inventing and patenting technologies that assist in parking and security enforcement.

Joe was named one of Minnesota’s 500 Most Powerful Business Leaders for the past two years—and is a seasoned corporate board member. He’s served on boards of public, private equity-backed, and venture-backed companies—and has deep industry expertise in all aspects of digital technology.

Jason Bohrer

Board of Directors

Jason Bohrer is one of the visionaries behind our mission to bring people back together safely and securely, in any environment, through Sentry’s advanced digital communications and detection platform. With over two decades of senior leadership experience, Jason’s track record of success spans across sales, operations, product innovation, strategy, and technology for domestic and global companies like Bexar Technology Partners, CPI Card Group, HID Global, and Motorola, Inc. Prior to launching Sentry Interactive, Jason was actively involved with several key technology transitions across multiple industries, including the contact and contactless EMV transitions in the U.S. payments industry and the adoption of smart card and mobile technologies in the global access and identity market. Jason was an inaugural member of the University of Chicago Executive Institute and holds a bachelor’s degree in Economics from the University of Texas at Austin. He also serves as the Executive Director for two industry-leading not-for-profit organizations: the Secure Technology Alliance and the U.S. Payments Forum.
Brent Terry

Brent Terry

Chief Operating Officer
Brent Terry leads the operations and solutions organizations at Sentry. This includes all product innovation, development, and operations management. A veteran in the technology space, Brent has more than 30 years of experience across a myriad of industries, like physical security technology and building automation, SAAS, hardware and software product development, internet, digital TV, interactive TV, digital media, telecommunications, and medical products and services. Prior to Sentry, Brent has spun up successful startups and led high-performing teams for some of the biggest global, Fortune 500 companies, including ARRIS, Conerco, Motive Communications, SeaChange International, and IBM. Brent holds a BS in Computer Science from the University of Louisiana. He also is the committee Chairman and Program Director for a non-profit organization responsible for the rollout of smart cards for physicians and first responders.