Elevating Business Experiences: How Digital Kiosk Displays Add Value to Your Business

Corporate digital displays are a must-have for any business. Here's how a digital kiosk can establish your brand as a visionary leader.

All businesses want to create an unmatched experience for their employees and visitors. But they often have to do so with reduced costs. Corporate digital displays are an innovative and versatile solution.

Corporate digital front desk displays facilitate self-service options, enabling customers to access information and perform transactions independently. This doesn’t just improve efficiency; it also establishes your business as a leader in service innovation and dynamic interactions.

In this guide, we uncover the multiple ways a digital kiosk can benefit your business and establish your brand as a visionary leader in your industry.

Captivating Visual Communication: Engaging Audiences with Dynamic Content

Digital displays are a strategic corporate communication tool. You can easily communicate with both employees and visitors through customized videos, animations, or informational content.

For one, digital displays are interactive and dynamic. They’re much more captivating than static posters, bulletin boards, emails, or newsletters, all of which are easy to overlook. They also invite people to engage with content in a friendly way that doesn’t require much time or thought.

Displaying digital communications in reception rooms, waiting areas, lunch areas, and other common access areas can successfully inform building occupants with relevant, up-to-date information. They’re also perfect ways to present the answers to frequently asked questions.

But these display kiosks go beyond compelling visual material. For instance, the digital display tower by Sentry Interactive also serves as both a self-service check-in portal and a remote receptionist.

Fostering Engagement and Interactive Experiences

The most popular types of digital displays that promote interactivity are touchscreen displays. Think interactive menu boards and industry news feeds. Let’s explore some common examples:

Wayfinding Digital Displays

This technology helps users navigate through unfamiliar environments. The digital displays show maps, directions, and other information to guide individuals from one location to another.

This type of display is especially helpful in large public spaces such as airports, shopping malls, hospitals, universities, large office buildings, and hospitality establishments. Digital wayfinding displays enhance the overall visitor experience by reducing confusion and improving navigation.

KUALA LUMPUR, MALAYSIA - MAY 27, 2023: interactive self service touch screen information kiosk in LaLaport Bukit Bintang City Centre shopping mall.
Source: Adobe stock images

Self-Service Digital Displays

Self-service displays reduce the time spent waiting in queues by automating certain service functions. Users interact with the displayed content to retrieve information or perform actions without human assistance.

These displays are popular for check-ins at hotels and airports. They also facilitate retail functions such as claiming loyalty points and self-checkout. In addition, self-service displays are ideal for purchasing canteen vouchers or transportation, theater, and other tickets.

Source: https://www.evoke-creative.com/

Visitor Management Kiosks

These self-check-in kiosks allow businesses to manage and track visitors efficiently. They provide a digital check-in process where visitors can input a pin code for check-in. The digital display will show the user the location and time of the meeting once these details are entered. This helps improve security and streamline visitor management. In addition, digital signage can be used to display important announcements, safety protocols, and other relevant information to visitors.

By utilizing self-service digital signage with visitor management capabilities, businesses can enhance their overall operations and provide a better experience for both employees and guests.

Source: https://www.evoke-creative.com/

Digital Product Catalogs

Digital display product catalogs allow you to showcase products and their specifications in a visual and interactive format. For instance, digital displays in an automobile showroom let visitors view videos and explore the features of various car models. They offer a user-friendly interface that makes it easy to navigate and search for specific products.

These catalogs are a convenient and immersive way for businesses to present their products and services in a visually and emotionally appealing way.

Source: https://www.evoke-creative.com/

Strengthening Branding Efforts: Creating a Memorable Brand Experience

Few things frustrate visitors more than complicated, slow, and inefficient administrative processes and waiting in queues. So, offering prompt and efficient service with clear direction and a dash of innovation can set your brand apart. When customers know they’ll receive a certain level of service every time they visit your location, they’re sure to return.

Digital displays can offer information and carry out tasks faster than humans. A remote receptionist or self-service display effectively reduces waiting times, delivers on-point information, and saves your business money. And because the display kiosk can function 24/7, it’s an ideal solution for hospitality businesses that must facilitate late-night check-ins.

In addition, a digital display can give users directions to their room and information about breakfast or room service. It can also offer information about the area, activities, and other facilities.

Digital displays can serve similar purposes in office buildings. For instance, visitors and employees can use the portal for information such as loyalty programs, upcoming training, corporate updates, and security information.

Data-Driven Decision Making: Leveraging Analytics and Insights

Digital displays are key to effectively collecting data about your employees, visitors, and the use of your facility. For instance, self-ticketing kiosks, self-check-ins, and door sensors help you keep track of the number of people accessing your facility in a day.

With insights into your peak hours, you can optimize marketing and promotional displays to maximize reach. You can also manage the facility better in terms of staff availability, use of space, and cost-effective building management practices.

In addition, administrators can oversee multiple sites in a single hub with comparative data.

Boost Business Experiences with Sentry Interactive’s Digital Displays

Digital displays bring numerous advantages, such as cost savings, improved brand image, and real-time check-in monitoring. They also offer an improved experience for visitors and employees alike.

The Sentry Interactive Tower is a premium digital kiosk display that turns any facility into an efficient, secure, and connected space. The front desk display offers the first 3-in-1 digital front office solution that provides digital communications, visitor management, and remote receptionist.

Digital content on the Sentry Interactive Tower can be controlled remotely and updated anywhere at any time via the Sentry Interactive application. Digital kiosk content management for a whole portfolio of buildings is scalable, with bespoke content being scheduled for individual Sentry Interactive Tower and across your full portfolio.

Contact our team to learn how we can provide a bespoke 3-in-1 digital display solution to enhance your business experience.

Images sourced from Evoke, a company that has a proven track record of delivering digital solutions to a range of industries but that has particularly strong experience within retail, hospitality, and the travel & hotel sectors.

William Bainborough

Board of Directors

William is an experienced British entrepreneur, founder, and accomplished board executive and advisor for a number of businesses. He is the CEO and co-founder of Doordeck, the world’s only true cloud-based access control aggregator. He is also the managing director and founder of Group Secure, a leader in providing security, CCTV, and access control solutions, products, and installation for high-net-worth individuals in the UK. 

William established his first business at just seventeen and brings 20-plus years of in-depth experience and industry knowledge. He has a proven track record for building businesses from the ground up—and then leading them to profitability and a successful exit across a myriad of sectors including hospitality, retail, security, telecommunications, and e-commerce. William’s leadership, vision, and experience in creating cutting-edge SaaS-based technology platforms will prove invaluable for Sentry Interactive moving forward.

Denis Hébert

CHAIRMAN & CEO

Hébert began his career at Honeywell International where he held several leadership positions including Managing Director for the Automation and Controls business in France and eventually President of the NexWatch Corporation from 1999-2002. Hébert led HID Global as President & CEO over a transformative 12-year period from 2002-2015, where he provided strategic guidance and grew the business tenfold through a mix of strong organic and acquisitive growth. Most recently, Hébert was President of Feenics Corporation which is a cloud-based access control company that was successfully sold to ACRE LLC at the end of 2021. Hébert also served on the Board of Directors for the Security Industry Association (SIA) from 2009-2020 and was nominated to be Chairman of the Board for SIA from 2016-2018. He is currently Chairman of the Board for Nightingale Security based in Newark, CA.

Stephen Taylor Matthews

Board of Directors
Stephen is a very accomplished attorney, member of the Texas State Bar, licensed commercial real estate broker, and an avid philanthropist. He is an experienced executive board member, serving in leadership positions for more than 20 community councils and corporate boards—ranging from Boy Scouts of America to the ABBA Business Leaders Council, and most recently the American Bank BOD, the Real Estate Council of Austin, and the Marbridge Foundation BOT. With more than 35 years experience, Stephen and his firm, Barrond & Adler, L.L.P. are devoted to eminent domain cases in Texas.

Jon Davis

Board of Directors

Mr. Davis is an Experienced corporate board member, having served on boards of public, private equity-backed, and venture-backed companies. Jon possesses deep industry expertise in dairy, food processing, food technology and manufacturing, and food, beverage, and entertainment services. 

During Jon’s tenure of 25 plus years, he’s led operations, research and development, and mergers and acquisitions. He’s served as CEO and has been the founder and active board member for many successful enterprises—from startups to billion-dollar corporations. While COO and CEO of Davisco Foods International, Jon built a state-of-the-art cheese plant which was awarded the United States Dairy processing plant of the year in 2005 by Dairy Foods magazine. Currently, Jon is active with several non-dairy projects, including investments in local real estate, the Wayzata Brewworks, and his latest venture the new CōV restaurant in Edina’s Galleria.

Joe Caldwell

Founder and Chairman of the Board

Joe is an American entrepreneur, investor, and accomplished executive. He has co-founded, founded, and led many successful businesses, including US Internet, a leading fiber internet service provider, Securence, a leading provider of email filtering software, and Ravon, an industry-leading digital voice communications service. 

It was Joe’s venture, Municipal Parking Services (MPS), that inspired him in 2020 to start Sentry Interactive, an advanced touchless and staffless detection platform.

Caldwell currently serves as CEO and Chairman of the Board for Municipal Parking Services (MPS), a global tech company based in Austin, TX responsible for inventing and patenting technologies that assist in parking and security enforcement.

Joe was named one of Minnesota’s 500 Most Powerful Business Leaders for the past two years—and is a seasoned corporate board member. He’s served on boards of public, private equity-backed, and venture-backed companies—and has deep industry expertise in all aspects of digital technology.

Jason Bohrer

Board of Directors

Jason Bohrer is one of the visionaries behind our mission to bring people back together safely and securely, in any environment, through Sentry’s advanced digital communications and detection platform. With over two decades of senior leadership experience, Jason’s track record of success spans across sales, operations, product innovation, strategy, and technology for domestic and global companies like Bexar Technology Partners, CPI Card Group, HID Global, and Motorola, Inc. Prior to launching Sentry Interactive, Jason was actively involved with several key technology transitions across multiple industries, including the contact and contactless EMV transitions in the U.S. payments industry and the adoption of smart card and mobile technologies in the global access and identity market. Jason was an inaugural member of the University of Chicago Executive Institute and holds a bachelor’s degree in Economics from the University of Texas at Austin. He also serves as the Executive Director for two industry-leading not-for-profit organizations: the Secure Technology Alliance and the U.S. Payments Forum.
Brent Terry

Brent Terry

Chief Operating Officer
Brent Terry leads the operations and solutions organizations at Sentry. This includes all product innovation, development, and operations management. A veteran in the technology space, Brent has more than 30 years of experience across a myriad of industries, like physical security technology and building automation, SAAS, hardware and software product development, internet, digital TV, interactive TV, digital media, telecommunications, and medical products and services. Prior to Sentry, Brent has spun up successful startups and led high-performing teams for some of the biggest global, Fortune 500 companies, including ARRIS, Conerco, Motive Communications, SeaChange International, and IBM. Brent holds a BS in Computer Science from the University of Louisiana. He also is the committee Chairman and Program Director for a non-profit organization responsible for the rollout of smart cards for physicians and first responders.