Sentry Interactive:
Frequently Asked Questions
Product FAQs
Sentry Mobile Access
Sentry Interactive Tower
Installation
There is no installation of access control infrastructure required when implementing access control as a service. This means it can be installed straight away as there is no access control hardware wait times. The Sentry Interactive solution Sentry Mobile Access even eliminates the requirement for wired readers creating a truly cloud-based solution that removes all upfront infrastructure costs.
Yes, Sentry Mobile Access can offer mobile access integration for your traditional access control system without having to rip and replace. The wireless door tile simply sticks alongside your existing system to enable mobile credential access. No matter what reader is part of your legacy system as long as Sentry has the integration to the system controller, mobile access can be enabled.
How It Works
Sentry mobile has reverse engineered access control whereby the user’s phone acts as the active NFC reader and the wireless stick-on NFC door tile acts as the passive NFC credential. Access control has traditionally operated in the opposite way. Sentry Mobile Access revolutionizes by enhancing the building’s level of security with multi-factor authentication and biometric smartphone entry. In the case of implementing the Sentry Mobile Access solution the legacy access control reader is not required.
NFC is designed for security in the exchange of sensitive data. With a short communication range, NFC tap-to-enter creates a convenient and secure method of door entry for users, with highly encrypted communication protocols it reduces the risk of unauthorized entry associated with physical credentials being compromised.
Yes, provides real-time door unlock data as log files for analytics which can be integrated into clients identity and workplace management software platforms.Data storage is remotely secured and backed up with the capability to unify and maintain a record of historical access control data.
Visitor Management
Sentry Mobile Access provides secure digital visitor access passes that can be granted remotely to a visitor by the building admin, allowing them to access a space by using their phones NFC or by scanning the QR code on the door tile. Our app or portal can either be used to grant or revoke access for visitors, otherwise we can integrate our secure digital nfc visitor pass solution into an external visitor management system.
Yes, role-based access control makes up a major part of the Sentry Mobile Access product. Role-based access control is a permission-based solution to secure door entry from those who aren’t authorized access to a particular space to facilitate identity security, cybersecurity, and business processes. It is a way to protect organizations internally through hierarchical security. With Sentry Mobile Access permissions can be altered at any time from anywhere by the building admin creating flexibility in access control.
Integrations
No, we want to ensure that all our customers’ users are not limited to only enjoying our solutions via Apple products. Sentry Mobile Access works on both Android and Apple devices ensuring independence from Apple’s ecosystem and universal user access. Additionally there are privacy concerns associated with the integration, Sentry Mobile Access wishes to maintain maximum protection of user data. Ultimately, we wish to ensure flexibility and availability within our product, offering adaptability when we want for our customers, therefore we find Apple Wallet may limit our abilities in delivering these areas.
Installation
The interactive kiosk is a freestanding plug and play unit, all that is required is proximity to a power supply and a network port to allow for connection to the integrated cloud-based technology.
Digital Receptionist
The Sentry Interactive Tower’s virtual receptionist feature enables your team to remotely manage the reception, by allowing occupiers and visitors to still speak with them via a remote video system. This solves the problem of receptionist staff being absent during breaks, or other duties, they are able to work from anywhere and manage multiple sites around the clock.
When the digital receptionist icon is clicked on the digital signage kiosk, a call is made to a live receptionist through the MySentryKiosk cloud software.
Yes, as the receptionist is completely remote they are able to manage multiple kiosks across multiple buildings through the MySentryKiosk software. This also means that it is a 24/7 solution there can always be a receptionist on call if necessary.
Digital Workplace Communications
A company is able to upload their logo onto the kiosk display via the MySentryKiosk software. A company can also create their own customized content to display on the tower, this content can be arranged, timed and scheduled to business needs.
There is an extensive catalog of content that can be selected from to be displayed on the interactive digital signage kiosk. From real time, weather, transport and time updates to customizable module displays.
Yes, the interactive kiosk is integrated with screen casting software that can be controlled remotely. The interactive digital content has a scheduling system to display chosen content at particular dates and times. Customized designs and layouts are available as well as selection of real-time dashboard displays.
Digital Check-in
All that’s required for the check-in process is for the user to enter a pin that is emailed to them prior to arrival. No sensitive personal information is entered into the kiosk itself, all data is stored in the back-end and encrypted at banking level.
Installation
Learn how to install the Sentry Mobile Access software, set up NFC door tiles, and synchronize your building systems with the Sentry Interactive cloud. Discover how your building admins can manage access remotely with just a few taps. Streamline your building management with Sentry Mobile Access today.
Completing an integration
Navigate the simple process of integrating Sentry Mobile Access with your existing building access systems. Find out how our platform works seamlessly with major hardware companies like Genetec, Paxton, Lenel S2, and more, requiring no hardware upgrades or site audits. Welcome to the future of access control easier and faster than ever before!
How it works
Get a glimpse into the mechanics of the Sentry Mobile Access readerless solution. Experience how a simple tap of a smartphone can authenticate users, connect to the cloud, and unlock doors securely. See the powerful technology that is revolutionizing the way we access buildings!
Aggregating disparate systems
Explore how our system aggregates multiple building access systems into one easy-to-manage platform, offering seamless control and an enhanced user experience. Experience a secure, consistent mobile credential format that revolutionizes access across Sentry Mobile Access controlled buildings. Join us to unlock the future of access management.
Administering digital visitor passes
Discover the ease of issuing visitor passes with Sentry Mobile Access. Learn how hosts can invite, manage, and monitor visitors using the Sentry Interactive app, and how visitors can effortlessly gain access through a simple QR code. Say goodbye to traditional, time-consuming processes and step into the future of visitor management access.
The NFC door tile
Find out how our NFC door tile interacts with the Sentry Interactive cloud, integrates with your access control system, and provides rapid, secure access, all while being resistant to environmental and electromagnetic interference. Learn about the convenience of QR code entry for visitors. Explore Sentry’s innovative solution for quick, secure building access.
Ready to Go?
Whether you’re a startup or a global enterprise, we’ve got a product and plan perfect for you. Gain smart keyless entry that works with any door entry system.
