Workplace management software like Coworks, Nexudus, Kinexio and others help enterprises and organizations streamline their operations and optimize member and visitor experience, by providing a digital first journey via a mobile app.
With features including desk and meeting room booking, visitor check-in, space utilization dashboards, plus event announcements and more, these platform features are designed to facilitate workforce coordination and form community within the workplace. Manual processes can be reduced and operations teams can become more efficient.
These types of applications have seen value in extending their capabilities to add mobile credentials for door access as a feature to their platforms, to enhance user experience and improve operational automation with other existing features like room booking and check-in.
Employees, members, and visitors can use the same app they use to manage their workday to unlock doors around their office that they have access permissions to. It can be seen as an essential feature that can improve its overall value add of the platform and user rates.
How it works
The mobile access feature is integrated with tenant experience platforms via an SDK or API, enabling credential issuance and access control directly from the platform interface. The software is then integrated with the physical access control system in the workplace building. If an enterprise chooses readerless mobile credentials there’s no need to replace any door reader hardware, just a straightforward SDK integration with the system, the fastest and simplest route.
Typical flow:
- A user books a workspace, meeting room, or schedules a visit.
- The system automatically issues mobile credentials that are stored in the workplace app.
- The user’s smartphone unlocks authorized doors via NFC tap, QR code scan, or iOS and Android widgets through the app.
Everything happens behind the scenes, no separate systems, cards, or manual admin.
Benefits of integrating mobile access
Unified user experience
Employees and visitors manage bookings, access, and services from a single app, no juggling between platforms.
Frictionless check-In
Automate visitor access management: when someone books a meeting room their mobile credential grants temporary access to the correct spaces for the permitted time, optimizing efficiency when issuing digital visitor passes.
Operational efficiency
Eliminate the need for physical badge printing and manual provisioning. Mobile access rights update automatically based on membership payments, workspace bookings or schedules.
Security and compliance
Mobile access permissions are controlled by user identity, role, or booking data, ensuring people only enter where they’re authorized.
Smarter building insights
Integrating mobile access data with workplace analytics reveals patterns in occupancy, movement, and space utilization allowing workspaces to maximize ROI.
Integration considerations:
API compatibility
Confirm your workplace platform supports credential provisioning through a mobile credential SDK or REST API.
Security
Choose the highest levels of encryption for mobile credentials, readerless mobile credentials are secured to NIST cybersecurity standards.
User adoption
Communicate and train operational staff to ensure a smooth transition from managing cards and fobs to mobile credentials. Readerless mobile credentials allow workplaces to continue using cards for access as a back-up to allow enterprises to transition at their own pace.
Looking ahead
As workplaces evolve toward flexible, data-driven environments, implementing mobile access will be a staple feature of the connected office. Integrating it within workplace management software bridges the gap between digital operations and physical access, creating smarter, safer, and more seamless experiences for everyone who walks through the door.
