True mobile credential interoperability starts with asymmetric cryptography

We evaluate what true interoperability for mobile access credentials actually means, and how the credential's security architecture decides this.

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Here’s a question worth asking… If you swapped out the reader on your front door tomorrow with a reader from a different manufacturer, would the access credential already stored on your smartphone still work?

For most people, the honest answer is no. And the reason usually comes down to something far less visible: the cryptography a mobile credential is built on.

Is the access credential made up of a singular secret key that is shared or a public/private key pair? This will determine the level of true interoperability.

The interoperability problem hiding in plain sight

A mobile access credential is, at its core, a small piece of cryptographic identity issued to one person’s phone. It’s meant to travel with that person, proving who they are at whatever door, reader, or system it encounters. But most credentials in use today aren’t actually built to travel. They’re built to work with one system, and one system only, because of how they’re secured.

Think about what that means for the person actually carrying the credential. An employee who moves between properties in the same portfolio may need a different credential for each one, not because their identity changed, but because the credential itself was never designed to be recognized outside the system that issued it.

The half of the story nobody talks about

Here’s what most conversations about interoperability leave out: It’s decided by what the credential itself is built on, cryptographically, and that decision determines everything else about where it can and can’t be used.

Most legacy credentials are built on symmetric cryptography. The credential carries a secret key, and the reader it’s presented to holds a copy of that exact same secret. A credential built this way is only ever recognizable to a reader that was handed the same secret in the first place. Present it to any other system, and there’s nothing for that system to check it against. The credential isn’t identifying itself. It’s just proving it knows a password that only one set of readers was ever told.

Asymmetric cryptography builds the credential differently. It carries a private key that never leaves the secure element in the device it lives on, and that private key is paired with a public key that can be shared openly without weakening the credential at all. Because verifying the credential only requires that public key, any system that has the public key can check it. The credential becomes something that can prove its own identity on its own terms, rather than something that only makes sense to whoever was let in on its secret.

This is the difference between a credential that’s portable by design and one that only works where it was told to.

One mobile credential, access to multiple systems 

This is exactly what Sentry Interactive builds its mobile access credentials around. Each one is secured with asymmetric public key cryptography rather than a shared symmetric key, so the credential itself carries the ability to be verified independently, rather than depending on a secret shared in advance with one vendor’s readers. That’s what lets the same credential move across and unify a portfolio of different access control brands and hardware generations, connecting via cloud services into whatever system it encounters. This means a user does not have to juggle multiple credentials to access multiple buildings with different access control hardware installed, they can use just a single open standard mobile credential stored securely on their device.  

Credentials that aren’t dictated by reader hardware

Next time a vendor tells you their mobile credential is “interoperable,” ask two questions instead of one. Would this specific credential still work if the reader behind it changed? And could a different system verify it without ever being handed a copy of its private key?

A credential built on a shared secret only works within the boundary of whoever holds that secret. A credential built on asymmetric cryptography can prove itself anywhere, because it was never depending on the secret being shared in the first place.

If the answer to either question is no, what’s being sold as an “interoperable credential” is really just a key that only fits one lock.

William Bainborough

Board of Directors

William is an experienced British entrepreneur, founder, and accomplished board executive and advisor for a number of businesses. He is the CEO and co-founder of Doordeck, the world’s only true cloud-based access control aggregator. He is also the managing director and founder of Group Secure, a leader in providing security, CCTV, and access control solutions, products, and installation for high-net-worth individuals in the UK. 

William established his first business at just seventeen and brings 20-plus years of in-depth experience and industry knowledge. He has a proven track record for building businesses from the ground up—and then leading them to profitability and a successful exit across a myriad of sectors including hospitality, retail, security, telecommunications, and e-commerce. William’s leadership, vision, and experience in creating cutting-edge SaaS-based technology platforms will prove invaluable for Sentry Interactive moving forward.

Denis Hébert

CHAIRMAN & CEO

Hébert began his career at Honeywell International where he held several leadership positions including Managing Director for the Automation and Controls business in France and eventually President of the NexWatch Corporation from 1999-2002. Hébert led HID Global as President & CEO over a transformative 12-year period from 2002-2015, where he provided strategic guidance and grew the business tenfold through a mix of strong organic and acquisitive growth. Most recently, Hébert was President of Feenics Corporation which is a cloud-based access control company that was successfully sold to ACRE LLC at the end of 2021. Hébert also served on the Board of Directors for the Security Industry Association (SIA) from 2009-2020 and was nominated to be Chairman of the Board for SIA from 2016-2018. He is currently Chairman of the Board for Nightingale Security based in Newark, CA.

Stephen Taylor Matthews

Board of Directors
Stephen is a very accomplished attorney, member of the Texas State Bar, licensed commercial real estate broker, and an avid philanthropist. He is an experienced executive board member, serving in leadership positions for more than 20 community councils and corporate boards—ranging from Boy Scouts of America to the ABBA Business Leaders Council, and most recently the American Bank BOD, the Real Estate Council of Austin, and the Marbridge Foundation BOT. With more than 35 years experience, Stephen and his firm, Barrond & Adler, L.L.P. are devoted to eminent domain cases in Texas.

Jon Davis

Board of Directors

Mr. Davis is an Experienced corporate board member, having served on boards of public, private equity-backed, and venture-backed companies. Jon possesses deep industry expertise in dairy, food processing, food technology and manufacturing, and food, beverage, and entertainment services. 

During Jon’s tenure of 25 plus years, he’s led operations, research and development, and mergers and acquisitions. He’s served as CEO and has been the founder and active board member for many successful enterprises—from startups to billion-dollar corporations. While COO and CEO of Davisco Foods International, Jon built a state-of-the-art cheese plant which was awarded the United States Dairy processing plant of the year in 2005 by Dairy Foods magazine. Currently, Jon is active with several non-dairy projects, including investments in local real estate, the Wayzata Brewworks, and his latest venture the new CōV restaurant in Edina’s Galleria.

Joe Caldwell

Founder and Chairman of the Board

Joe is an American entrepreneur, investor, and accomplished executive. He has co-founded, founded, and led many successful businesses, including US Internet, a leading fiber internet service provider, Securence, a leading provider of email filtering software, and Ravon, an industry-leading digital voice communications service. 

It was Joe’s venture, Municipal Parking Services (MPS), that inspired him in 2020 to start Sentry Interactive, an advanced touchless and staffless detection platform.

Caldwell currently serves as CEO and Chairman of the Board for Municipal Parking Services (MPS), a global tech company based in Austin, TX responsible for inventing and patenting technologies that assist in parking and security enforcement.

Joe was named one of Minnesota’s 500 Most Powerful Business Leaders for the past two years—and is a seasoned corporate board member. He’s served on boards of public, private equity-backed, and venture-backed companies—and has deep industry expertise in all aspects of digital technology.

Jason Bohrer

Board of Directors

Jason Bohrer is one of the visionaries behind our mission to bring people back together safely and securely, in any environment, through Sentry’s advanced digital communications and detection platform. With over two decades of senior leadership experience, Jason’s track record of success spans across sales, operations, product innovation, strategy, and technology for domestic and global companies like Bexar Technology Partners, CPI Card Group, HID Global, and Motorola, Inc. Prior to launching Sentry Interactive, Jason was actively involved with several key technology transitions across multiple industries, including the contact and contactless EMV transitions in the U.S. payments industry and the adoption of smart card and mobile technologies in the global access and identity market. Jason was an inaugural member of the University of Chicago Executive Institute and holds a bachelor’s degree in Economics from the University of Texas at Austin. He also serves as the Executive Director for two industry-leading not-for-profit organizations: the Secure Technology Alliance and the U.S. Payments Forum.
Brent Terry

Brent Terry

Chief Operating Officer
Brent Terry leads the operations and solutions organizations at Sentry. This includes all product innovation, development, and operations management. A veteran in the technology space, Brent has more than 30 years of experience across a myriad of industries, like physical security technology and building automation, SAAS, hardware and software product development, internet, digital TV, interactive TV, digital media, telecommunications, and medical products and services. Prior to Sentry, Brent has spun up successful startups and led high-performing teams for some of the biggest global, Fortune 500 companies, including ARRIS, Conerco, Motive Communications, SeaChange International, and IBM. Brent holds a BS in Computer Science from the University of Louisiana. He also is the committee Chairman and Program Director for a non-profit organization responsible for the rollout of smart cards for physicians and first responders.